It's important your Mac stay updated to the latest operating system supported by the district.
Software compatibility. Ensure all software used for class works as expected.
Security. Apple constantly releases new security patches to keep you safe.
Features. Each OS release offers new features and performance improvements.
The latest supported macOS version is Big Sur.
At least 47 GB disk space free.
Mac plugged into power.
All applications closed.
The upgrade will take about 1-2 hours to complete. During this time you will not be able to use your Mac. If the install fails at any point be sure to restart your Mac and try to upgrade again from Self Service. Follow the directions below to begin.
Do not unplug, power off, or move your Mac during the upgrade. It could result in data loss or damage.
The macOS Big Sur installer is about 12.5 GB. Note if your home Internet plan has a data cap or bandwidth limits it may be difficult to to upgrade.
You may need to free up disk space in order to complete the upgrade. Common places to delete files from include...
Applications. Large unused Applications like iMovie, GarageBand, Keynote, Pages, Numbers, etc. Note most users do not have permissions to remove Applications themselves. Tech can help here.
You may have to remove common apps and reinstall once the upgrade is complete. (i.e. Word, Excel, etc.)
User home folder. Desktop, Documents, Downloads. Delete files or move to Google Drive.
Other application support and cache folders. Primarily ~/Library/Application Support for apps which are no longer installed.
If you have any concerns about being able to upgrade from home or freeing up disk space please open a help desk ticket by emailing firstname.lastname@example.org
Open Self Service and log in with your district username and password.