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The following steps should be completed after an Office 365 e-mail (shakopee.k12.mn.us) account has been compromised.
Change your account password through SSO portal: sso.shakopee.k12.mn.us
You will need to update this password whereever it may be used:
If not contacted by Shakopee Technology to start process open ticket and inform your account was compromised.
Provide details on any suspicious emails or websites you may have click or gone to.
Log into Office 365 - Outlook portal: https://outlook.office.com/
Click gear in upper right
Scroll down and click Mail
On left menu bar click "Inbox and sweep rules"
Remove any rules that you did not create or look unusual.
Usually named something like: delete / .
But, rule names can vary in creativity depending on the malicious party or code that created them.
The purpose of checking is to confirm that no mail routing rules have been created to delete or hide incoming email.
If this article does not help resolve the issue, please submit a ticket.
Create a new ticket via Web Helpdesk
Create new ticket via email
Use the following ticket type:Technology > Software or Website Issue > E-mail or Outlook