Tools by Learning Activity
Tools by Subject or Grade
Tech Dept. Newsletter
Infinite Campus Login
Ellevation (via Clever)
Room Booking System (K-8)
Akita Box (B&G Tickets)
Digital Learning Coach Support
Food Service Account
IHD and Shakopee Online Tech Support
Parent Tech Help Contacts
Device Roll-Out Schedule
Virtual Student Library Card
Software and Websites Students Use
Tech Department Reports
Forms and Documents
Connected Learning Days (CoLD)
FAQ - 1:1 Devices
Home Internet Troubleshooting
Canvas for Parents
Infinite Campus vs Canvas
Google Apps & G-suite
Relay Web Filter
Phone & Fax
All Available Documents
Policies and Processes
2019-2020 Tech Info
End of Year Tech Tips
The following steps should be completed after an Office 365 e-mail (shakopee.k12.mn.us) account has been compromised.
Change your account password through SSO portal: sso.shakopee.k12.mn.us
You will need to update this password whereever it may be used:
If not contacted by Shakopee Technology to start process open ticket and inform your account was compromised.
Provide details on any suspicious emails or websites you may have click or gone to.
Log into Office 365 - Outlook portal: https://outlook.office.com/
Click gear in upper right
Scroll down and click Mail
On left menu bar click "Inbox and sweep rules"
Remove any rules that you did not create or look unusual.
Usually named something like: delete / .
But, rule names can vary in creativity depending on the malicious party or code that created them.
The purpose of checking is to confirm that no mail routing rules have been created to delete or hide incoming email.
If this article does not help resolve the issue, please submit a ticket.
Create a new ticket via Web Helpdesk
Create new ticket via email
Use the following ticket type:Technology > Software or Website Issue > E-mail or Outlook