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Overview

Voicemail extension set-up.

For situations where your assigned number is not tied to a specific phone (generally true in Secondary; less likely in Elementary buildings).

Phone numbers with direct dial to phone are 5XXX and 87XX numbers.  6XXX extensions are internal only.

The phone number to access voicemail from home:  952-496-5101; from school 5101 or the Voice Mail button on the phone.

Step-by-step Guide

"Welcome to the ShoreTel phone system. Please enter your extension number"

Enter Voicemail Number

Click Voice Mail button on phone:
"Welcome to the ShoreTel phone system. Please enter your password
followed by #."


Enter: 1234#

"Welcome to your new mailbox. You will now be asked to change your password. Please enter your new password followed by #."
(Must be at least 4 digits)

  • Enter new password + #
  • Re-enter password + # to confirm

"Your new password has been set."

You will now be asked to record your name. Please record your name at the tone; when finished press #.

Record your name + #

You will be given options:

  • If recording is correct press #
  • To review your recording press 1
  • To cancel recording press *

When finished you will hear that your name was recorded and you will be sent to the main menu.

To Log off press 8.

To confirm Log off press 1.

Need more help?

If this article does not help resolve the issue, please submit a ticket using this ticket type:

Technology > Phone or Hotspot >> Shoretel Phone

Create via email: Email WHD