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Overview

Following steps will walk through how to record a message to send to another district voice mail account (extension).


To update building phone messages (ex. Attendance Line) you will need to coordinate with technology.

Click here to open ticket. (Will open new email window for you to provide details on change)

Step-by-step Guide

Open Mitel Connect

If not installed can be found in Software Center (Windows) / Self-Service (Macbooks)

Search for desired extension to receive message.

To update building phone messages (ex. Attendance Line) you will need to coordinate with technology.

Click here to open ticket. (Will open new email window for you to provide details on change)

In the middle pane, right click the extension you want the voicemail to go to and select "Send Voicemail"

Provide a subject line for the message

Prior to clicking record confirm desired recording method:

  • Speaker is your computer (Windows or Macbook) microphone and speakers.
  • Handset is your assigned phone, system will ring and inform you to record.

Record desired message by pressing record and Stop when done.

Use play button to review message before sending.

Send message to desired extension(s) by clicking Send

Need more help?

If this article does not help resolve the issue, please submit a ticket.

Create a new ticket via Web Helpdesk
Create new ticket via email

Use the following ticket type:
Technology > Option 2 > Option 3