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Overview

Following guide walks through how to submit emails to Microsoft to review as Not Junk.

Shakopee Public Schools utilizes Microsoft services to filter SPAM\Phishing\Junk email.

Step-by-step Guide

Log into Outlook for Web: https://outlook.office.com/

Navigate to Junk Folder

Select desired message(s) and and Click Not Junk.

Ensure to submit report for Microsoft to review message to determine and improve Junk Filter logic.

Need more help?

If this article does not help resolve the issue, please submit a ticket.

Create a new ticket via Web Helpdesk
Create new ticket via email

Use the following ticket type:
Technology > Option 2 > Option 3