Page tree

Overview

Not only is absence management available on the web and mobile app, but you can also create absences, manage personal information, and more, all over the phone.


Over the phone you can:

  • Create an absence

  • Review upcoming absences

  • Review a specific absence

  • Review or change your personal information


Need more help?

Need help? Submit a ticket to the help desk.

Technology > Option 2 >> Option 3

Create via email: Email WHD

Or, call extension 5100.

  1. Dial 1-800-942-3767
  2. You'll be prompted to enter your ID number (followed by the # sign), then your PIN number (followed by the # sign).
  3. Create an absence (within the next 30 days) - Press 1 

    • To enter an absence for today - Press 1

    • To enter an absence for tomorrow - Press 2

    • To enter an absence for another day - Press 3

    • To return to the main menu - Press *

  4. Review upcoming absences - Press 3

    • To hear the information again - Press 2

    • To hear absences for the next 30 days - Press 3 

    • To listen to the next absence - Press 4

    • To return to the main menu - Press 5

  5. Review a specific absence - Press 4

    • Enter the confirmation number followed by the # sign.

    • To hear the information again - Press 1

    • To cancel a job - Press 2

  6. Review or change your personal information - Press 5

    • To change the name recording - Press 1

    • To change the PIN number - Press 2

    • To change the phone number - Press 3

    • To return to the main menu - Press *